Our Policy

All sales are final.
Membership purchases are monthly or yearly. All membership bundle elements will be rendered invalid if
resold. All bundle elements and contents are non-transferable; no refunds or exchanges; all sales are
final. Please note that the information provided at the time of purchase (e-mail and mailing address) is
the same information that will be utilized for shipping and individual contact requirements where
applicable/ The Network, is not responsible for outdated or inaccurate information provided by the
consumer at the time of purchase. If you have any questions regarding your membership bundle
elements or have not received your confirmation, please email info@thenetwgroup.com Please
add info@thenetwgroup.com to your safe sender’s list to ensure receipt of all necessary information.

NO REFUND items:
• Subscriptions
• Books
• Digital Items
Sale items (if applicable)


Unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are damaged. If you need to exchange it for the same item,
contact us and return your item to us.

Lost or Stolen Packages
The Network (www.thenetwgroup.com) is not responsible for lost or stolen packages confirmed
to be delivered to the address entered for an order. Upon inquiry, The Network
(www.thenetwgroup.com) will confirm delivery to the address provided, date of delivery,
tracking information, and shipping carrier information for the customer to investigate.